Microsoft Windows 2000 System Support

Outcomes

Participants will learn how to install and manage a variety of optional services in Windows 2000 and how to manage a Active Directory forest containing multiple trees. Students enrolling in this course should understand basic networking technologies and be able to administer a Windows 2000 Active Directory domain. Students will learn support skills for complex Windows 2000-based networks.

Prerequisites

Windows 2000 Installation and Administration or equivalent knowledge

What should you be familiar with?



Session Length

5 days, 9:00am - 5:00 pm

Location

This session is conducted either on site, or at our training rooms.

Topics Covered in this session

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Architectural overview of Windows 2000 Joining a domain Examining the Windows 2000 system architecture Virtual memory in Windows 2000 The Windows 2000 boot process Managing the Windows 2000 boot process Troubleshooting the Windows 2000 boot process Disaster protection General disaster protection features Disk fault tolerance (RAID) Striped and spanned volumes Automatic system recovery Supporting applications Supporting 32-bit Windows applications Supporting DOS-based applications Supporting 16-bit Windows applications Managing application priority TCP/IP services: DHCP Configuring TCP/IP automatically with DHCP Managing the DHCP server

TCP/IP services: WINS NetBIOS name resolution with WINS Managing the WINS server TCP/IP services: DNS Host name resolution with DNS Configuring the DNS environment Managing the DNS server Creating a forest of Active Directory domain trees Creating a forest of Active Directory domains Integrating DNS with the Active Directory Examining the structure of the Active Directory Using Group Policies to manage client work environments Managing security settings with Group Policies Managing user interface settings Managing group policies Using Group Policies to manage applications and scripts Deploying applications Managing deployed applications Other group policy settings

Other client support issues Managing Windows 2000 network clients Interoperating with Novell NetWare Using the NWLink protocol Using CSNW and GSNW Using NetWare resources Using a NetWare gateway Dial-Up Networking (DUN) Overview of Dial-Up Networking Installing the DUN server Configuring protocols on the DUN server Configuring the DUN client

Virtual Private Networking and remote access security DUN security Virtual Private Networking Using Remote Access policies and profiles Automating installation Automating installation

Performance-based objectives

• Analyze the system architecture of Windows 2000.
• Analyze and troubleshoot the Windows 2000 startup process.
• Implement a disaster recovery plan with Windows 2000.
• Manage DOS and Windows applications running on a Windows 2000 system.
• Use DHCP to automatically configure TCP/IP client computers.
• Resolve NetBIOS-based computer names to IP addresses on a TCP/IP network.
• Use DNS to resolve IP addresses to host names.
• Create a forest of Active Directory domains.
• Create group policies to manage users' work environments.
• Use the Group Policy Editor to deploy applications and scripts to network clients.
• Support and manage client systems on a Windows 2000 network.
• Interoperate with a Novell NetWare network.
• Implement Dial-Up Networking (DUN) in a Windows 2000 environment.
• Create remote connections by using Virtual Private Networking, and secure all remote connections.
• Plan for automated deployment of Windows 2000.